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Trip Overview

Duration: 2 Days 1 Night
Departure Daily
Itinerary Scarlet Pearl Cruise 3D2N
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Scarlet Pearl Cruise 2D1N
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Departure Port:

Tuan Chau Marina Lan Ha Bay Bright Cave Frog Pond Area Lan Ha Bay Tuan Chau Marina Show on map
Kayaking Cooking Class Squid fishing Swimming
Prices starting from: $ Original price was: $133.Current price is: $125. per person Start your booking
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
Scarlet Pearl Cruise 2D1N
+50 photos
Launch: 2019
23 cabins
66 passengers
Lan Ha Bay
Steel Boat

Availability View price calender Start your booking

Room Types Conditions Total
Silver Balcony Pearl-Limited View*2 | 1FL See all photos

Silver Balcony Pearl-Limited View*2 | 1FL

  • Size: 28m2
  • Max Adults: 3
  • Bed options: Double | Twin

Easy cancellation
  • More than 30 days before check-in: Free cancellation.
  • 30 to 11 days before check-in: 15% of total booking value will be charged.
  • 10 to 7 days before check-in: 30% of total booking value will be charged.
  • Less than 7 days before check-in: 100% of total booking value will be charged.
  • No-show: 100% of the total booking value will be charged.
  • All cancellations must be submitted in written form via email.
  • Refunds (if applicable) will be processed within 5-7 business days.

  • All board-meals included
  • No booking or service fees
  • Fee Kayaking or Free Bamboo boat
Recommended for you
133
Taxes Excluded | Fees Included Per Adult (Double sharing)
Book Easy & fast checkout
Silver Balcony Pearl*8 | 1FL See all photos

Silver Balcony Pearl*8 | 1FL

  • Size: 28m2
  • Max Adults: 3
  • Bed options: Double | Twin

Easy cancellation
  • More than 30 days before check-in: Free cancellation.
  • 30 to 11 days before check-in: 15% of total booking value will be charged.
  • 10 to 7 days before check-in: 30% of total booking value will be charged.
  • Less than 7 days before check-in: 100% of total booking value will be charged.
  • No-show: 100% of the total booking value will be charged.
  • All cancellations must be submitted in written form via email.
  • Refunds (if applicable) will be processed within 5-7 business days.

  • All board-meals included
  • No booking or service fees
  • Fee Kayaking or Free Bamboo boat
Recommended for you
145
Taxes Excluded | Fees Included Per Adult (Double sharing)
Book Easy & fast checkout
Silver Balcony Triple*4 |1FL See all photos

Silver Balcony Triple*4 |1FL

  • Size: 28m2
  • Max Adults: 3
  • Bed options: Double | Twin

Easy cancellation
  • More than 30 days before check-in: Free cancellation.
  • 30 to 11 days before check-in: 15% of total booking value will be charged.
  • 10 to 7 days before check-in: 30% of total booking value will be charged.
  • Less than 7 days before check-in: 100% of total booking value will be charged.
  • No-show: 100% of the total booking value will be charged.
  • All cancellations must be submitted in written form via email.
  • Refunds (if applicable) will be processed within 5-7 business days.

  • All board-meals included
  • No booking or service fees
  • Fee Kayaking or Free Bamboo boat
Recommended for you
145
Taxes Excluded | Fees Included Per Adult (Triple sharing)
Book Easy & fast checkout
Fam. Connect Silver Pearl & Silver Limited View*2 |1FL See all photos

Fam. Connect Silver Pearl & Silver Limited View*2 |1FL

  • Size: 56m2
  • Max Adults: 6
  • Bed options: Double | Twin

Easy cancellation
  • More than 30 days before check-in: Free cancellation.
  • 30 to 11 days before check-in: 15% of total booking value will be charged.
  • 10 to 7 days before check-in: 30% of total booking value will be charged.
  • Less than 7 days before check-in: 100% of total booking value will be charged.
  • No-show: 100% of the total booking value will be charged.
  • All cancellations must be submitted in written form via email.
  • Refunds (if applicable) will be processed within 5-7 business days.

  • All board-meals included
  • No booking or service fees
  • Fee Kayaking or Free Bamboo boat
Recommended for you
138
Taxes Excluded | Fees Included Per Adult (4 adults sharing)
Book Easy & fast checkout
Golden Balcony Pearl *4 | 2FL See all photos

Golden Balcony Pearl *4 | 2FL

  • Size: 40m2
  • Max Adults: 3
  • Bed options: Double | Twin

Easy cancellation
  • More than 30 days before check-in: Free cancellation.
  • 30 to 11 days before check-in: 15% of total booking value will be charged.
  • 10 to 7 days before check-in: 30% of total booking value will be charged.
  • Less than 7 days before check-in: 100% of total booking value will be charged.
  • No-show: 100% of the total booking value will be charged.
  • All cancellations must be submitted in written form via email.
  • Refunds (if applicable) will be processed within 5-7 business days.

  • All board-meals included
  • No booking or service fees
  • Fee Kayaking or Free Bamboo boat
Recommended for you
212
Taxes Excluded | Fees Included Per Adult (Double sharing)
Book Easy & fast checkout
Onyx Terrace Pearl *2 |2nd Floor See all photos

Onyx Terrace Pearl *2 |2nd Floor

  • Size: 60m2
  • Max Adults: 3
  • Bed options: Double

Easy cancellation
  • More than 30 days before check-in: Free cancellation.
  • 30 to 11 days before check-in: 15% of total booking value will be charged.
  • 10 to 7 days before check-in: 30% of total booking value will be charged.
  • Less than 7 days before check-in: 100% of total booking value will be charged.
  • No-show: 100% of the total booking value will be charged.
  • All cancellations must be submitted in written form via email.
  • Refunds (if applicable) will be processed within 5-7 business days.

  • All board-meals included
  • No booking or service fees
  • Fee Kayaking or Free Bamboo boat
Recommended for you
256
Taxes Excluded | Fees Included Per Adult (Double sharing)
Book Easy & fast checkout
President Scarlet Sundeck Pearl *1 | 2FL See all photos

President Scarlet Sundeck Pearl *1 | 2FL

  • Size: 150m2
  • Max Adults: 3
  • Bed options: King Round Bed

Easy cancellation
  • More than 30 days before check-in: Free cancellation.
  • 30 to 11 days before check-in: 15% of total booking value will be charged.
  • 10 to 7 days before check-in: 30% of total booking value will be charged.
  • Less than 7 days before check-in: 100% of total booking value will be charged.
  • No-show: 100% of the total booking value will be charged.
  • All cancellations must be submitted in written form via email.
  • Refunds (if applicable) will be processed within 5-7 business days.

  • All board-meals included
  • No booking or service fees
  • Fee Kayaking or Free Bamboo boat
Recommended for you
398
Taxes Excluded | Fees Included Per Adult (Double sharing)
Book Easy & fast checkout

About Scarlet Pearl Cruise

Launched in 2019, Scarlet Pearl Cruise is a 6-star ultra-luxury overnight cruise designed for travelers seeking refined comfort and boutique exploration in Lan Ha Bay and Cat Ba Island. The cruise features 23 elegant cabins ranging from 28m² to 150m², accommodating a maximum of 66 overnight guests, ensuring an intimate and uncrowded onboard atmosphere.

Built on a modern 71-meter steel vessel with 4 decks, Scarlet Pearl Cruise offers contemporary design combined with premium facilities and personalized service. The ship presents 4 cabin categories: Silver Pearl, Golden Pearl, Onyx Pearl, and the spectacular Scarlet President Suite. All room types except Silver Pearl feature bathtubs with ocean views, while every cabin includes a private balcony or terrace and modern amenities for a comfortable stay.

The highlight of the cruise is the 150m² Scarlet President Suite, featuring a private sundeck, jacuzzi, and panoramic views of the bay.

Departing from Tuan Chau Marina, Scarlet Pearl Cruise explores the tranquil routes of Lan Ha Bay, including Bright Cave, Frog Pond Area, Ba Trai Dao Beach, and Viet Hai Village, offering a perfect balance of scenic cruising, cultural discovery, and ultra-luxury relaxation.

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  • Restaurant
  • Spa & Massage
  • Wifi
  • Bar

Why Scarlet Pearl Cruise?

  • Ultra-luxury boutique cruise with only 23 elegant cabins
  • Exclusive President Suite 150m² with private sundeck & jacuzzi
  • Private catamarans for exploring hidden lagoons and beaches
  • Scenic Lan Ha Bay routes with Viet Hai Village discovery
  • Elegant dining and boutique luxury onboard atmosphere

Cruise itinerary

Morning

Pick-up from your hotel in Hanoi Old Quarter or Hanoi Opera House by limousine (optional) around 08:00am-8:30am. The journey to Halong includes a short 10-15 minute rest stop along the way.

Arrive at Scarlet Pearl Cruise Lounge at Tuan Chau Marina around 11:30am for check-in procedures. Guests are welcomed with a refreshing welcome drink and a short cruise briefing before boarding the ship.

Noon

Enjoy a delicious lunch at Tahiti Restaurant while the cruise begins sailing through the spectacular seascape of Lan Ha Bay, famous for its emerald waters and hundreds of limestone islands.

In the afternoon, visit Bright Cave by kayak or traditional rowing boat. The 70-meter water passage leads through dramatic limestone formations illuminated by natural sunlight. Continue exploring the peaceful Frog Pond Area (Ao Ech Lagoon), an ideal place for kayaking and swimming in one of the most tranquil corners of Lan Ha Bay.

Evening

Return to the cruise around 5:00pm and relax on the sundeck while admiring the magnificent sunset over the bay. From 5:30pm, enjoy a Sunset Party at Sky Bar or join a Vietnamese cooking class hosted by the cruise chef (depending on the season). Happy Hour runs from 5:30pm-6:45pm with a Buy 2 Get 1 Free promotion on selected drinks. Guests may also choose an optional catamaran sunset cruise with cocktails (surcharge applies). At 7:00pm, savor an elegant fine-dining dinner at Tahiti Restaurant, followed by relaxing evening moments onboard. Overnight onboard in Lan Ha Bay.

Meals included:

Lunch, Dinner

Morning

Begin the final morning with Tai Chi on the sundeck while watching the sunrise. Light breakfast is served from 06:30am-07:30am.

Guests then explore Lan Ha Bay by catamaran, visiting local floating seafood farms while enjoying the tranquil scenery. Return to Scarlet Pearl Cruise to prepare for check-out around 09:00am. A delicious buffet brunch is served at Tahiti Restaurant before disembarkation. The cruise returns to Tuan Chau Marina between 11:00am-11:30am, concluding the journey. Optional transfer back to Hanoi, arriving between 5:00pm-5:30pm, with a short break on the way.

Note: Itinerary may be adjusted based on weather, tides, or port regulations. Wi-Fi is available in public areas but may be limited due to the bay’s geography.

Want to immerse more deeply in nature and culture?

See Scarlet Pearl Cruise 3D2N itinerary

Meals included:

Breakfast, Lunch

Morning

Pick-up from your hotel in Hanoi Old Quarter or Hanoi Opera House by limousine (optional) around 08:00am-8:30am. The journey to Halong includes a short 10-15 minute rest stop along the way.

Arrive at Scarlet Pearl Cruise Lounge at Tuan Chau Marina around 11:30am for check-in procedures. Guests are welcomed with a refreshing welcome drink and a short cruise briefing before boarding the ship.

Noon

Enjoy a delicious lunch at Tahiti Restaurant while the cruise begins sailing through the spectacular seascape of Lan Ha Bay, famous for its emerald waters and hundreds of limestone islands.

In the afternoon, visit Bright Cave by kayak or traditional rowing boat. The 70-meter water passage leads through dramatic limestone formations illuminated by natural sunlight. Continue exploring the peaceful Frog Pond Area (Ao Ech Lagoon), an ideal place for kayaking and swimming in one of the most tranquil corners of Lan Ha Bay.

Evening

Return to the cruise around 5:00pm and relax on the sundeck while admiring the magnificent sunset over the bay. From 5:30pm, enjoy a Sunset Party at Sky Bar or join a Vietnamese cooking class hosted by the cruise chef (depending on the season). Happy Hour runs from 5:30pm-6:45pm with a Buy 2 Get 1 Free promotion on selected drinks. Guests may also choose an optional catamaran sunset cruise with cocktails (surcharge applies). At 7:00pm, savor an elegant fine-dining dinner at Tahiti Restaurant, followed by relaxing evening moments onboard. Overnight onboard in Lan Ha Bay.

Meals included:

Lunch, Dinner

Morning

Start the day with a Tai Chi session on the sundeck as the sun rises over Lan Ha Bay. Light breakfast with tea, coffee, and pastries is served from 06:30am-07:30am.

Later, visit Ba Trai Dao Beach (Three Peaches Beach), one of the most beautiful beaches in Lan Ha Bay, perfect for swimming, kayaking, and relaxing in crystal-clear waters.

Continue the excursion to Viet Hai Village on Cat Ba Island. Guests explore the peaceful village by bicycle or electric car, passing through scenic forest paths and rice fields while discovering the traditional lifestyle of local residents. The village, home to only about 80 households, lies deep within the lush landscapes of Cat Ba National Park.

Noon

Enjoy a special picnic-style lunch on the luxury catamaran, with opportunities for fishing, swimming, and relaxing in remote parts of the bay. Return to Scarlet Pearl Cruise around 2:30pm. Guests may unwind with a spa treatment at Pearl Spa or relax on the sundeck while enjoying the scenery.

Evening

Enjoy another Sunset Party or cooking class followed by Happy Hour (5:30pm-6:45pm) at Sky Bar. A fine-dining dinner is served onboard, offering a memorable evening in the peaceful setting of Lan Ha Bay. Overnight onboard in Lan Ha Bay.

Meals included:

Breakfast, Lunch, Dinner

Morning

Begin the final morning with Tai Chi on the sundeck while watching the sunrise. Light breakfast is served from 06:30am-07:30am.

Guests then explore Lan Ha Bay by catamaran, visiting local floating seafood farms while enjoying the tranquil scenery. Return to Scarlet Pearl Cruise to prepare for check-out around 09:00am. A delicious buffet brunch is served at Tahiti Restaurant before disembarkation. The cruise returns to Tuan Chau Marina between 11:00am-11:30am, concluding the journey. Optional transfer back to Hanoi, arriving between 5:00pm-5:30pm, with a short break on the way.

Note: Itinerary may be adjusted based on weather, tides, or port regulations. Wi-Fi is available in public areas but may be limited due to the bay’s geography.

Looking for shorter exploration?

See Scarlet Pearl Cruise 2D1N itinerary

Meals included:

Breakfast, Lunch

Last updated 11:06 15/03/2026

Important Notes

  • Cruise programs and schedules may change without prior notice.
  • In case of bad weather, the Local Management Board will make the final decision on the day of departure. Guests may choose an alternative arrangement or receive a refund based on the cruise’s policy.
  • A valid passport or ID is required at check-in
  • Prices displayed exclude 10% for Government Tax (VAT)
  • Seasonal Pricing
    • Cabin rates update automatically based on the check-in date
    • Low Season: 01 May – 30 Sep
    • High Season: 01 Jan – 30 Apr & 01 Oct – 31 Dec
    • The price shown by default reflects Low Season rates; selecting a date will display the correct seasonal price.
  • Why Prices May Vary
    • Cabin availability and inventory
    • Promotions from the cruise operator
    • Early-bird or last-minute deals
    • Special negotiated rates
    • Changes in taxes or service fees
  • Need Assistance?
    • For the best available price, contact us via: WhatsApp: (+84) 986 363 565 | Email: info@gotoday.vn
2-Day Itinerary 3-Day Itinerary Cruise deck plan

Cruise Terms & Conditions

  • More than 30 days before check-in: Free cancellation.
  • 30 to 11 days before check-in: 15% of total booking value will be charged.
  • 10 to 7 days before check-in: 30% of total booking value will be charged.
  • Less than 7 days before check-in: 100% of total booking value will be charged.
  • No-show: 100% of the total booking value will be charged.
  • All cancellations must be submitted in written form via email.
  • Refunds (if applicable) will be processed within 5-7 business days.
  • These are standard cancellation terms. Cruise-specific cancellation policies, if applicable, will prevail and be stated in the booking confirmation.

Check-in & Check-out

Check-in: 11:30am-12:00pm at Scarlet Pearl Cruise Lounge | Tuan Chau Marina

Check-out: 9:00am-9:30am on the final day

Disembark: 11:00am-11:30am | Tuan Chau Marina

Child Policy

Children 0-4 years old (sharing bed with parents): Free of charge for first child. Second child: 50% adult rate (sharing bed with parents) and 75% adult rate (extra bed requested)

Children 5-7 years old: 50% adult rate (sharing suite with parents) | 75% adult rate (with extra bed). Confirmed before booking.

Children 8-12 years old: 75% adult rate (sharing suite with parents) | 100% adult rate (with extra bed). Confirmed before booking.

Important Notes:

Children’s age is calculated by year of birth, not by exact birthday

Child rates apply only when sharing bed with adults. Extra bed or single bed requested: Charged as adults.

Extra beds are subject to cabin availability and cruise confirmation.

Holiday Surcharges

A holiday surcharge of 800,000 VND per guest per night applies during the following periods:

Christmas Eve (24 December)

New Year’s Eve (31 December)

A holiday surcharge of 800,000 VND per guest per night applies during the following periods:

Lunar New Year (30-1-2-3 of Tet)

Reunification Day (30 April)

Labor Day (1 May)

National Day (2 September)

Note: Applicable for children from 5 years of age

Private Charter Option

Scarlet Pearl Cruise is available for exclusive full-ship charters, ideal for private celebrations, luxury events, or corporate retreats. Guests enjoy complete privacy, flexible itineraries, and personalized services. Please contact us directly for tailored offers.

  • Luxury cabin accommodation with centralized air-conditioning system
  • All meals on board as per itinerary: 2 lunches, 1 dinner, 1 breakfast for 2D1N | 3 lunches, 2 dinners, 2 breakfasts for 3D2N
  • Catamaran luxury sailing boat in 3D2N itinerary
  • Welcome drink upon boarding
  • Daily complimentary bottled mineral water
  • Kayaking and rowing boat
  • Entrance fees and sightseeing charges as per itinerary
  • Recreational activities: squid fishing, kayaking
  • English- and Vietnamese-speaking tour guide
  • Basic cruise travel insurance during the journey

  • Government Tax (VAT)
  • Transfers (sharing or private – optional) between: Hanoi Old Quarters ⇄ Halong | Noi Bai/Cat Bi Airport – Halong | Ninh Binh, Sapa, Ha Giang, Hue, Hoi An, Da Nang ⇄ Halong
  • Airfares, hotel accommodation, and visa arrangements
  • Spa and massage services
  • Beverages, tips & personal expenses
  • All other services not clearly mentioned above

Questions & Answers

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Scarlet Pearl Cruise 2D1N

Check-in:
Title Stt Aduls(s) Child Age Price
Change

Total amount:

$

Room Information

Bed preference:
Transfer Routes One-Way Round-Trip 2 Days 3 Days
Airport – Halong Bay *
Airport – Hanoi *
Hanoi – Halong Bay *
Transfer Routes One-Way Round-Trip 2 Days 3 Days
Hanoi – Halong Bay 7 *
Transfer Routes One-Way Round-Trip 2 Days 3 Days
Hanoi – Halong Bay 16 *
Clear
Total amount to be paid: $





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    Terms and Conditions

    Terms & Conditions

    The following Terms and Conditions form a legally binding agreement between you and www.halongcruisetrip.com/ – operated by Go Today Travel (“we,” “us,” or “our”). By using our website or booking services, you agree to be bound by these Terms and Conditions. If you do not agree with any part, you must not use this website or our services. We reserve the right to update or amend these Terms and Conditions at any time without prior notice.

    1. Booking & Payment
    • Bookings may be made directly through our website or via email, chat, WhatsApp, or phone.
    • A booking is only confirmed once we receive a deposit (or full payment) and issue an official confirmation letter with payment details.
    • Payments must be made no later than the due date stated in your booking confirmation. Failure to do so may result in cancellation and applicable charges.
    • Accepted payment methods: Visa, MasterCard, American Express, bank transfer, or cash (USD/VND at current exchange rate).
    • Card processing fee: A 3.5% surcharge applies to credit card payments. In certain cases (e.g., last-minute bookings or special promotions), we may waive or adjust this fee at our discretion.

    Deposit

    • Standard deposit: 30% of total booking value.
    • Special promotions or offers may require a higher deposit or full payment.
    • Deposits are refundable according to the cancellation policy, unless otherwise specified for special promotions.

    Balance Payment

    • Due at least 5 days before departure (credit card) or on the day of departure (cash).

    Full Payment

    • Required for bookings made within 3 days of departure and for certain special promotions.
    1. Pricing
    • All prices are quoted in USD unless otherwise stated.
    • We make every effort to ensure prices are accurate. However, errors may occur, and we reserve the right to correct them.
    • If an incorrect price is applied, you may either:
      1. Cancel and receive a refund, or
      2. Confirm your booking at the correct price.

    Important Notice on Pricing

    Displayed prices are for reference only and may vary depending on several factors, including:

    • Availability of specific cabin or suite categories (some may be on promotion or sold out)
    • Ongoing promotional campaigns by the cruise operator
    • Early-bird discounts or last-minute rates
    • Volume-based bonuses or exclusive deals negotiated by us
    • Changes in local government taxes or service fees

    To ensure you receive the best available rate, we recommend contacting us directly before confirming your booking: WhatsApp: (+84) 986 363 565 | Email: info@gotoday.vn 

    VAT Information

    To provide the most competitive rates, prices shown on our website exclude VAT (currently 10%). The applicable VAT will be added to your booking confirmation unless clearly noted as included in a special promotion.

    • Once a deposit is received, the package price will not change, regardless of cost increases on our side.
    • You are responsible for additional costs arising from changes made by you.
    1. Inclusions & Exclusions
    • Inclusions and exclusions vary depending on the cruise. Please review carefully before booking.
    • Key items to check include transfers (Hanoi-Halong round trip), kayaking, meals, and extra benefits.
    • For promotions, inclusions/exclusions may differ (details provided with the offer).
    1. Rates & Child Policy
    • Adults (12+ years): standard adult rate.
    • Children 5-11 years: 50% of adult rate (sharing bed) or 75% (extra bed); maximum 1 child per 2 adults.
    • Children under 5 years: free of charge; maximum 1 child per 2 adults.
    • Seasonal rates apply based on departure date.
    1. Mandatory Surcharges
    • Christmas Eve (24 Dec) & New Year’s Eve (31 Dec): surcharge applies, varies by cruise.
    • Lunar New Year: surcharge applies, varies by cruise.
    1. Third Person in a Cabin
    • A third adult (12+) must use an extra bed and pays 90% of adult rate.
    • Not all cabins allow a third adult due to space restrictions.
    1. Cancellations & Amendments

    By You

    • Must be made in writing (email). Effective upon our confirmation.
    • Cancellation charges:
      • More than 30 days before check-in: Free of charge
      • 30-11 days before check-in: 15% of total rate
      • 10-7 days before check-in: 30% of total rate
      • Less than 7 days or no-show: 100% of total rate

    Amendments by You

    • Name changes allowed up to 3 days before departure.
    • Departure date changes allowed up to 15 days before departure (subject to availability).
    • Other changes may incur fees and are subject to supplier approval.

    By Us (Before Departure)

    If we must make a Major Change (e.g., change of departure date, time, vessel, or itinerary), you may:

    1. Accept the changes,
    2. Move your booking to another date (subject to availability),
    3. Choose an alternative trip (price adjusted), or
    4. Cancel and receive a full refund or credit.
    1. Weather Policy

    Cruise operations are subject to safety regulations issued by local authorities. If a cruise is canceled or shortened due to weather:

    • Cancellation before 11:00 on departure day: Full refund
    • Restricted cruise (up to 4 hours sailing): Refund minus USD 100 per person/day
    • Overnight cruise ending before 10:00 on Day 2: 50% refund
    • Two-night cruise ending before 18:00 on Day 2: 20% refund
    • All other circumstances: No refund
    1. Excursions & Activities
    • Many excursions require walking or light trekking. A reasonable level of fitness is recommended.
    • Activities may depend on weather, seasonality, or minimum/maximum participants.
    • We will attempt to replace canceled activities but cannot guarantee substitutes or compensation.
    1. Flights & Transfers
    • Airfares are not included unless otherwise stated.
    • We are not responsible for flight delays, cancellations, or amendments.
    • Passengers must ensure timely arrival for transfers and embarkation.
    1. Complaints
    • Please report any issues immediately to cruise management for resolution.
    • If unresolved, submit a written complaint to us within 28 days of trip completion, including booking reference and details.
    1. Force Majeure: We are not liable for events beyond our control (e.g., natural disasters, war, epidemics, government actions, strikes, severe weather). In such cases, bookings may be terminated without cash refund. Instead, future credit may be offered at our discretion, subject to settlement of outstanding charges.
    1. Liability
    • We exercise reasonable skill in selecting suppliers but are not responsible for their performance.
    • We are not liable for emotional distress or psychological injury unless caused by physical injury due to our proven negligence.
    • We are not liable for circumstances beyond our control, as outlined under Force Majeure.
    1. Travel Documents
    • You must hold valid passports, visas, and other required documents.
    • We reserve the right to deny boarding if documentation is incomplete, with full cancellation charges applied.
    1. Health & Medical
    • Passengers with medical conditions must inform us before booking.
    • A medical certificate may be required if fitness to travel is uncertain.
    • No medical staff are onboard; treatment is provided at local facilities at passenger’s own cost.
    • Travel insurance covering medical expenses and repatriation is strongly recommended.
    1. Passenger Information & Data Protection
    • Full passenger details must be provided 14 days prior to arrival.
    • Personal data may be shared with service providers, immigration, or security authorities as required.
    • Failure to submit required documents on time may result in denied boarding with full cancellation charges.
    1. Special Dietary Requirements: Requests must be submitted at least 5 days prior to departure. While we will make every effort, alternatives may not always be possible.
    1. Luggage
    • Dangerous, illegal, or unsuitable items are prohibited.
    • We are not liable for fragile or valuable items (e.g., jewelry, electronics) in luggage.
    • Cabin storage is limited; guests are advised to travel light.
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