Floor-to-ceiling window accessing to private balcony/terrace
5-layered filter Air Conditioner
LCD Television
Table
Bed lamps
In-house phone
Alarm clock
Wardrobe
In-house slippers
Safety box
Life-jackets (for adults and children)
In-cabin mini-fridge & daily complimentary drinking water bottles
Electric kettle & selection of teas and coffees
Ocean-view bathtub with rain shower
Hairdryer
Bathrobe
Toiletries and bathroom amenities
Ocean-view bathtub with jacuzzi (La Suite de Lyra Suite and Owner Suite)
About Lyra Grandeur Cruise
Launched in 2025 to elevate the luxury cruising experience in Lan Ha Bay, Lyra Grandeur Cruise is a sophisticated 5-star steel vessel offering style, comfort, and adventure in equal measure. With 33 spacious suites, each designed with private balconies, ocean-view bathtubs, and refined interiors, the cruise caters to couples, families, and group travelers seeking indulgent tranquility on the water.
Guests aboard Lyra Grandeur Cruise enjoy world-class amenities like the Oasis Pool & Jacuzzi, an outdoor Nordic-style sauna, a movie theatre, mini-golf, and a Cigar & Poker Club, as well as exceptional dining at the Harmony of the Sea Restaurant. The cruise offers curated excursions to hidden beaches, caves, and floating villages, along with onboard cultural activities such as Vietnamese tea ceremonies and cooking demonstrations.
Whether you’re celebrating a special occasion or simply soaking in the bay’s majestic scenery, Lyra Grandeur Cruise promises a stylish and serene escape into the heart of Vietnam’s World Heritage seascape.
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Outdoor Pool
Restaurant
Spa & Massage
Wifi
Bar
Why Lyra Grandeur Cruise?
33 Elegant Suites with Panoramic Bay Views
Unmatched Wellness & Leisure Facilities
Immersive Experiences On and Off the Cruise
Fine Dining & Tailored Service
Versatile Spaces for Events & Celebrations
Cruise itinerary
Morning
Start your Vietnam adventure with optional transfer from Hanoi via expressway to the stunning Halong Bay. Arrive at Tuan Chau Marina and check in at the Lyra Cruise Lounge around 11:45am-12:10pm. Enjoy a refreshing welcome drink before boarding your luxurious floating hotel.
Noon
Step aboard Lyra Grandeur Cruise and settle into your elegant cabin. As the cruise begins its journey through the emerald waters of Lan Ha Bay, indulge in a flavorful set menu lunch at the onboard restaurant while admiring limestone karsts and peaceful islets.Arrive at Frog Pond Area (Ao Ech Lagoon), an untouched gem in Lan Ha Bay. Dive into nature with a kayaking or swimming session in its tranquil waters. Afterward, return to the cruise to unwind in the jacuzzi, enjoy a massage, or soak in panoramic views from the sundeck.
Evening
Experience Vietnamese culture with a cooking demonstration followed by a delightful set menu dinner featuring local delicacies. Later, join squid fishing, sip cocktails at the bar, or gaze at the starry sky from your balcony. Overnight onboard in Lan Ha Bay.
Meals included:
Lunch, Dinner
Morning
Wake early to greet the sun with a Tai Chi session on the deck. Enjoy a light breakfast before exploring the mystical Dark & Bright Cave by bamboo boat or kayak, surrounded by towering limestone cliffs and serene waters.
Return to Lyra Grandeur Cruise for check-out from 09:30am, then enjoy a delicious brunch buffet as you sail back to the harbor. Disembark and optional transfer back to Hanoi with unforgettable memories of your first taste of Halong Bay’s magic.
Note: Itinerary may be adjusted based on weather, tides, or port regulations. Wi-Fi is available in public areas but may be limited due to the bay’s geography.
Morning
Start your Vietnam adventure with optional transfer from Hanoi via expressway to the stunning Halong Bay. Arrive at Tuan Chau Marina and check in at the Lyra Cruise Lounge around 11:45am-12:10pm. Enjoy a refreshing welcome drink before boarding your luxurious floating hotel.
Noon
Step aboard Lyra Grandeur Cruise and settle into your elegant cabin. As the cruise begins its journey through the emerald waters of Lan Ha Bay, indulge in a flavorful set menu lunch at the onboard restaurant while admiring limestone karsts and peaceful islets.Arrive at Frog Pond Area (Ao Ech Lagoon), an untouched gem in Lan Ha Bay. Dive into nature with a kayaking or swimming session in its tranquil waters. Afterward, return to the cruise to unwind in the jacuzzi, enjoy a massage, or soak in panoramic views from the sundeck.
Evening
Experience Vietnamese culture with a cooking demonstration followed by a delightful set menu dinner featuring local delicacies. Later, join squid fishing, sip cocktails at the bar, or gaze at the starry sky from your balcony. Overnight onboard in Lan Ha Bay.
Meals included:
Lunch, Dinner
Morning
After breakfast, transfer to the day boat and cruise to Cat Ba Island. Explore the rural charm of Viet Hai Village by bicycle or electric cart, passing rice fields, jungles, and limestone mountains. Interact with friendly locals and witness a traditional Vietnamese lifestyle.
Noon
Sail to the pristine Ba Trai Dao Beach (Three Peaches Islet), famous for its powdery sands and crystal-clear water. Enjoy a relaxing swim or unwind on the beach. Return to Lyra Grandeur Cruise to rest before evening festivities.
Evening
Participate in another cooking demonstration, sip cocktails during Happy Hour, and enjoy a beautifully presented dinner. Revel in night activities or simply appreciate the serenity from your balcony. Overnight onboard in Lan Ha Bay.
Meals included:
Breakfast, Lunch, Dinner
Morning
Wake early to greet the sun with a Tai Chi session on the deck. Enjoy a light breakfast before exploring the mystical Dark & Bright Cave by bamboo boat or kayak, surrounded by towering limestone cliffs and serene waters.
Return to Lyra Grandeur Cruise for check-out from 09:30am, then enjoy a delicious brunch buffet as you sail back to the harbor. Disembark and optional transfer back to Hanoi with unforgettable memories of your first taste of Halong Bay’s magic.
Note: Itinerary may be adjusted based on weather, tides, or port regulations. Wi-Fi is available in public areas but may be limited due to the bay’s geography.
Cruise programs and schedules may change without prior notice.
In case of bad weather, the Local Management Board will make the final decision on the day of departure. Guests may choose an alternative arrangement or receive a refund based on the cruise’s policy.
More than 30 days before check-in: Free cancellation.
30 to 11 days before check-in: 15% of total booking value will be charged.
10 to 7 days before check-in: 30% of total booking value will be charged.
Less than 7 days before check-in: 100% of total booking value will be charged.
No-show: 100% of the total booking value will be charged.
All cancellations must be submitted in written form via email.
Refunds (if applicable) will be processed within 5-7 business days.
These are standard cancellation terms. Cruise-specific cancellation policies, if applicable, will prevail and be stated in the booking confirmation.
Check-in & Check-out
Check-in: 11:30 AM – 12:10 PM at Tuan Chau Marina
Check-out: ~ 09:30 AM before brunch
Child Policy
Children Under 5 Years Old:
1st child: Free of charge (sharing bed with parents)
2nd child: USD 110/child/night (sharing, no extra bed)
Children Ages 5-11:
1st child: USD 110/child/night (sharing, no extra bed)
With extra bed: USD 165/child/night
Sharing with 1 adult only: USD 165/child/night
Children 12 Years & Older: Charged at adult rate
Extra Bed: Third guest using extra bed: 75% of half-room rate
Surcharge Policy
Weekend (Saturday): USD 25/guest/night (Jun 1 – Aug 18)
Major Holidays: USD 55/guest/night | Applies on: April 30 – May 3, August 30 – September 2, December 24, December 31
Accommodation in a spacious, air-conditioned suite with private balcony and en-suite bathroom
All meals onboard: 1 lunch, 1 dinner, 1 breakfast, 1 brunch for 2D1N Itinerary | 2 lunches, 2 dinners, 2 breakfasts, 1 brunch for 3D2N Itinerary
Afternoon Tea and cooking demonstration onboard
Excursions and activities as listed in itinerary: Kayaking or swimming in Ao Ech Lagoon / Three Peaches Islet; Visit to Viet Hai Village by bicycle or electric car; Explore Dark & Bright Cave by bamboo boat or kayak
English-speaking tour guide on board
Tai Chi session on sundeck (daily)
Welcome drink, cold towel, and onboard mineral water
Entrance fees and sightseeing tickets as per the itinerary
Insurance on board (as per Vietnamese law)
Free Wi-Fi, use of gym, and mini-golf (where applicable), Oasis Pool & Jacuzzi, Entertainment room, Sauna, Inflatable waterslide.
Government Tax (VAT)
Transfers (sharing or private – optional) between: Hanoi Old Quarters ⇄ Halong | Noi Bai/Cat Bi Airport – Halong | Ninh Binh, Sapa, Ha Giang, Hue, Hoi An, Da Nang ⇄ Halong
Airfares, hotel accommodation, and visa arrangements
Visa arrangements
Beverages, tips & personal expenses
All other services not clearly mentioned above
Questions & Answers
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answer it here as soon as possible.
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Booking & Payment
Bookings may be made directly through our website or via email, chat, WhatsApp, or phone.
A booking is only confirmed once we receive a deposit (or full payment) and issue an official confirmation letter with payment details.
Payments must be made no later than the due date stated in your booking confirmation. Failure to do so may result in cancellation and applicable charges.
Accepted payment methods: Visa, MasterCard, American Express, bank transfer, or cash (USD/VND at current exchange rate).
Card processing fee: A 3.5% surcharge applies to credit card payments. In certain cases (e.g., last-minute bookings or special promotions), we may waive or adjust this fee at our discretion.
Deposit
Standard deposit: 30% of total booking value.
Special promotions or offers may require a higher deposit or full payment.
Deposits are refundable according to the cancellation policy, unless otherwise specified for special promotions.
Balance Payment
Due at least 5 days before departure (credit card) or on the day of departure (cash).
Full Payment
Required for bookings made within 3 days of departure and for certain special promotions.
Pricing
All prices are quoted in USD unless otherwise stated.
We make every effort to ensure prices are accurate. However, errors may occur, and we reserve the right to correct them.
If an incorrect price is applied, you may either:
Cancel and receive a refund, or
Confirm your booking at the correct price.
Important Notice on Pricing
Displayed prices are for reference only and may vary depending on several factors, including:
Availability of specific cabin or suite categories (some may be on promotion or sold out)
Ongoing promotional campaigns by the cruise operator
Early-bird discounts or last-minute rates
Volume-based bonuses or exclusive deals negotiated by us
Changes in local government taxes or service fees
To ensure you receive the best available rate, we recommend contacting us directly before confirming your booking: WhatsApp: (+84) 986 363 565 | Email: info@gotoday.vn
VAT Information
To provide the most competitive rates, prices shown on our website exclude VAT (currently 10%). The applicable VAT will be added to your booking confirmation unless clearly noted as included in a special promotion.
Once a deposit is received, the package price will not change, regardless of cost increases on our side.
You are responsible for additional costs arising from changes made by you.
Inclusions & Exclusions
Inclusions and exclusions vary depending on the cruise. Please review carefully before booking.
Key items to check include transfers (Hanoi-Halong round trip), kayaking, meals, and extra benefits.
For promotions, inclusions/exclusions may differ (details provided with the offer).
Rates & Child Policy
Adults (12+ years): standard adult rate.
Children 5-11 years: 50% of adult rate (sharing bed) or 75% (extra bed); maximum 1 child per 2 adults.
Children under 5 years: free of charge; maximum 1 child per 2 adults.
Seasonal rates apply based on departure date.
Mandatory Surcharges
Christmas Eve (24 Dec) & New Year’s Eve (31 Dec): surcharge applies, varies by cruise.
Lunar New Year: surcharge applies, varies by cruise.
Third Person in a Cabin
A third adult (12+) must use an extra bed and pays 90% of adult rate.
Not all cabins allow a third adult due to space restrictions.
Cancellations & Amendments
By You
Must be made in writing (email). Effective upon our confirmation.
Cancellation charges:
More than 30 days before check-in: Free of charge
30-11 days before check-in: 15% of total rate
10-7 days before check-in: 30% of total rate
Less than 7 days or no-show: 100% of total rate
Amendments by You
Name changes allowed up to 3 days before departure.
Departure date changes allowed up to 15 days before departure (subject to availability).
Other changes may incur fees and are subject to supplier approval.
By Us (Before Departure)
If we must make a Major Change (e.g., change of departure date, time, vessel, or itinerary), you may:
Accept the changes,
Move your booking to another date (subject to availability),
Choose an alternative trip (price adjusted), or
Cancel and receive a full refund or credit.
Weather Policy
Cruise operations are subject to safety regulations issued by local authorities. If a cruise is canceled or shortened due to weather:
Cancellation before 11:00 on departure day: Full refund
Restricted cruise (up to 4 hours sailing): Refund minus USD 100 per person/day
Overnight cruise ending before 10:00 on Day 2: 50% refund
Two-night cruise ending before 18:00 on Day 2: 20% refund
All other circumstances: No refund
Excursions & Activities
Many excursions require walking or light trekking. A reasonable level of fitness is recommended.
Activities may depend on weather, seasonality, or minimum/maximum participants.
We will attempt to replace canceled activities but cannot guarantee substitutes or compensation.
Flights & Transfers
Airfares are not included unless otherwise stated.
We are not responsible for flight delays, cancellations, or amendments.
Passengers must ensure timely arrival for transfers and embarkation.
Complaints
Please report any issues immediately to cruise management for resolution.
If unresolved, submit a written complaint to us within 28 days of trip completion, including booking reference and details.
Force Majeure: We are not liable for events beyond our control (e.g., natural disasters, war, epidemics, government actions, strikes, severe weather). In such cases, bookings may be terminated without cash refund. Instead, future credit may be offered at our discretion, subject to settlement of outstanding charges.
Liability
We exercise reasonable skill in selecting suppliers but are not responsible for their performance.
We are not liable for emotional distress or psychological injury unless caused by physical injury due to our proven negligence.
We are not liable for circumstances beyond our control, as outlined under Force Majeure.
Travel Documents
You must hold valid passports, visas, and other required documents.
We reserve the right to deny boarding if documentation is incomplete, with full cancellation charges applied.
Health & Medical
Passengers with medical conditions must inform us before booking.
A medical certificate may be required if fitness to travel is uncertain.
No medical staff are onboard; treatment is provided at local facilities at passenger’s own cost.
Travel insurance covering medical expenses and repatriation is strongly recommended.
Passenger Information & Data Protection
Full passenger details must be provided 14 days prior to arrival.
Personal data may be shared with service providers, immigration, or security authorities as required.
Failure to submit required documents on time may result in denied boarding with full cancellation charges.
Special Dietary Requirements: Requests must be submitted at least 5 days prior to departure. While we will make every effort, alternatives may not always be possible.
Luggage
Dangerous, illegal, or unsuitable items are prohibited.
We are not liable for fragile or valuable items (e.g., jewelry, electronics) in luggage.
Cabin storage is limited; guests are advised to travel light.
Images & Marketing: Images, videos, and maps on our website or brochures are for illustration only and may not exactly represent your cruise experience.
